Terms and Conditions
Cottage Online Booking
When we receive notification you have made an online booking for one of the cottages will get in touch with you and take the 20% deposit manually by credit or debit card, you need do nothing else as balance is not due until the day you arrive. Please read our cancelation policy below.
Once a firm booking is made with a credit or debit card a 20% deposit is required and the accommodation is taken off the availability list with many tourism bodies. If your booking is cancelled and you have not taken holiday insurance this is non refundable. If cancelled within two weeks of arrival the whole balance will be taken and we will attempt to relet the unit or room to offset some of your cost. The credit card is retained as a security deposit and guarantee of payment so it must be valid at time of your stay. The following time scale applies.
0-14 days payment is required in full, 15-20 days 60%, 20-30days 40%, anything over 30 days deposit only.
All liability can be offset with holiday insurance our rates are holidays up to £300.....£20; £500.....£25; £750.....£35; £1000... £45. This indemnifies the insured for the cost of the holiday if cancellation is caused by death, illness or injury of the insured or a close relative, husband, parent, father or mother in law, brother, sister child, or close business assosiate if the insured or if you or an isured person are required in court as a witness or for jury service. Proof of the reason will be required.
Information and Frequently Asked Questions
Firstly some general information about contact. UK only.
Many of our written enquiries are for periods that are already booked, or for part weeks in peak season, or with lots of questions. So if you prefer to send an e-mail please include your phone number and we will get back to you and together we will work out the cottage or room that best suits your needs and answer all your queries in one conversation. International enquiries are welcome and expected by e-mail. If for any reason we are having trouble with our land line phone 07714 105751.
Gym £1 Sauna £2 Pool table 40p Kids bikes, scooters, skateboards free. Barbecue's free. Laundry coin operated. 50p. Hire bikes are available at susidised prices for the week only to our own guests.
We accept well behaved quiet pets only. One pet per cottage at a cost of £15, they cannot be left in alone in a cottage, allowed off the lead in public areas, allowed in the ornamental garden, they are not allowed on the furnature, and must sleep on their own bedding. We are very rural so there is lots of walking areas.
Our only up to date brochure is here on the net, the old Tec "post it" brochure can not possibly be kept as up to date or show any where near the information about ourselves or the area
We are constantly being emailed for a quote, before emailing us for this information please go to the relevant tariff page where it should be clear. You can then click availability to see if it is free. If the enquiry is not standard or to fill a last minute vacancy please phone for availability and a quote.
Manor House B & B
As a holiday centre most of our customers want either a weeks holiday or a short break in the main season, so we cannot take 1 night bookings well in advance in the Summer months, but once again phone last minute we often have 1 night between 2 short breaks.
Short Breaks in the Cottages
Low and mid season is the period we do short beaks 2 and 3 day. The cost is on the cottage tariff. Look at last minute deals for those bargains. Once into High ( except June when we will do short breaks) and Peak season we only take weekly holidays Sat - Sat generally we are fully booked but please phone last minute in case something is free or there has been a cancellation, or perhaps think about B+B in the Manor House. Short breaks are being taken in June this year.
Self Catering Conditions
Self catering accommodation, which can cost as little as £10 per person per night in low season is not let on the same basis as hotel accommodation, it is self serviced which means it is let to you on a leave it as you find it basis. If cottages are left in an unacceptable condition or there is any damage or missing inventory there will be a charge, this is the reason we require a current credit card valid at the time of stay as security deposit. We reserve the right to take the cost of any damage or extra cleaning costs from the card.